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Terms & Conditions

Welcome to CiB Net Station Sdn. Bhd. (“The Company”).  When using The Company services, the user is abide to all the terms and conditions stated inside the term of services, and usage of any of The Company services will also result to the user being automatically bind to all terms and conditions as stated below.

2. Amendments 
This terms of services comprises the entire terms and conditions between The Company and The User (person who uses The Company services and is subjected to abide to the below stated terms and conditions). The Company may amend or revise this term of services at any time and at its sole discretion, and such amendment or revision shall be effective immediately upon posting of such revised agreement on The Company web site. User hereby agrees to review this term of services by accessing the Web Site periodically and to become aware of any such revisions. If any revision is unacceptable by the User, the User may terminate the term of services hereof. Continued usage of the Services following the posting of revised term of services shall be deemed to be acceptance of all such revisions.

4. Definitions
A) "Intellectual Property" shall mean all patents, designs, utility models, copyrights, know-how, trade secrets, trademarks, service mark, trade dress and any other intellectual property rights in  related to the Game Technical Information, web sites and other services provided by The Company;  
B) "Technical Information" shall mean the software, know-how, data, test result, layouts, artwork, processes, scripts, concepts and other technical information on or in relation to the Game and the installation, operation, maintenance, service and use thereof;                                                                    
C) "User Account" shall mean game information and personal information including user's ID that is managed in order to use The Company service;                                                          
D) "ID" shall mean combination of letters and numbers that users create in order to use the Service and The Company authorizes to differentiate users;                                                               
E) "Password" shall mean a combination of letters and numbers that a user creates in order to verify him/her and protect his/her rights;                                                                               
F) "Game Character ('Character')" shall mean game information that user selects and controls in the game.

5. Description of Service
The Company offers online games services that are accessible (the "Service") through the internet at "http://mall.cib.com.my". The Company reserves the right to change the URL address of the Web Site at any time and from time to time. Anyone desiring to use the Service is required to establish an account with The Company (the "Account"). The Company does not provide Internet access, and the user is responsible for all fees associated with his/her Internet connection. The Web Site located at "http://mall.cib.com.my" is an active part of the Service. Any use of the website and other services related to The Company is governed by the same terms of services.

6. User Registrations Obligations and Security
In order to use the Service, the user is required to complete a registration form containing his/her first and last name, nationality, address, e-mail address, a user name and a password. In consideration on the use of the Service, the user agree to provide true, accurate, current and complete personal information as submitted in any registration form on the Service and to maintain up-to-date information which is true, accurate, current and complete at all times by making changes, additions or deletions to User profile, as required. If any information provided is not true, accurate, current or complete, or The Company has reasonable grounds to suspect that the information is untrue, inaccurate, not current or complete, then The Company shall have the right to suspend or terminate The User right to use the Service and refuse to provide any current or future Service to the user. The user acknowledge that The Company reserves the right to refuse/refrain a user name that is already in use, may be illegal, may be protected by trade-mark or other proprietary interest, is obscene or profane or otherwise determined by The Company, in its sole discretion, to be inappropriate. The user agree to be responsible for all acts and omissions that occur in connection with his/her password. The user agree to keep his/her password confidential and to notify The Company if he/she believe that the security of password has been compromised. The user acknowledge that The Company does not protect any unauthorized use of the user's password.

A)Eligibility  
Accounts are available to individuals of all ages. ONE person can only possess ONE Account. The registered user of an Account may use the Account or may choose instead to permit a minor child of the registered user to use the Account. The User is liable for all activities conducted through his/her Account, and parents or guardians are liable for all activities conducted by their minors using the registered Account.

B)Account ID
When registering for an Account, the user must choose a name that can be used by The Company staff to identify the user (your "Account ID"). The user cannot select his/her Account ID as name of another person, or a name which violates any third party's trademark right, copyright, or other proprietary right, or which The Company deems in its discretion to be vulgar or otherwise offensive. The Company reserves the right to delete, or to change, any vulgar or otherwise offensive Account ID. The user have sole liability for all activities conducted through his/her Account or under his/her Account ID.

C)Passwords
When registering for an Account, the user must select a password. The User is responsible for maintaining the confidentiality of his/her password and is responsible for any harm resulting from his/her disclosure or allowing the disclosure of his/her password or from usage by any person of the user's password to gain access to his/her Account and Account ID. The user should never disclose their password in respond to an online request for a password. The Company will never ask for the user's password offline or online, unless the user's password is required as part of the log-on process.

D) Character Name
In order to use the service, the user must create a character and choose a name for his/her character to be identified by other members ("Character Name"). The user may not select as his/her Character Name the name of another person, or a name which violates any third party's trademark right, copyright, or other proprietary right, or which may mislead other Members to believe that the user is an employee of The Company, or which The Company deems at its sole discretion to be vulgar or otherwise offensive. The Company reserves the right to delete, or alter any vulgar or otherwise offensive Character Name.

E) Ownership
The Account that user uses to access the Service, the character and items that The Company stores in the server, and other data that the server or account may have, is not the property of the user but The Company.

F) Former Members
Members whose Accounts have been terminated by The Company may not have the access to the Service in any manner or for any reason, including through any other Account, without the express written permission of The Company.

G) Related Accounts
The Company have the permission to terminate any other Accounts that share the same member name, phone number, email address, postal address, Internet Protocol address, or credit card number with the terminated Account without any consent from the user.

7. Indemnification
The user agrees to indemnify, defend and hold harmless cause toward The Company and its subsidiaries and affiliates and their respective directors, officers, shareholders, employees, agents, Service Provider Customers, clients and contractors from and against any loss, claim, demand, cost and expenses (including reasonable legal fees) asserted by any third party due or arising from or in connection with the user's usage of the Service, Content, violation of the term of services and violation of any rights of another User. The Company reserves the right to assume any exclusive defense and control of any matter otherwise subject to indemnification by the user, which shall not excuse the user's indemnity obligations.

8. Termination
Either the user or The Company may terminate the user's Account at any time without further obligation to the other. Furthermore, The Company reserves the right to terminate the Service at any time without further obligation to the user. If the service or the user's account is terminated or cancelled at any time for any reason, the user agree to the following:
(A) The user will lose all characters developed or items accumulated and he/she will not have the right to transfer, sell or assign any characters or items to anyone else;
(B) The User may not have accessibility to the service in any manner or for any reason, including via any other account. In the event that an account is terminated, The Company may terminate any and all other accounts that share the member name, phone number, email address, internet protocol address or credit card number with the terminated account without any consent from the user;
(C) The Company may terminate this term of services (including the user's Account) immediately and without notice if the user breached this term of services or willfully infringe any third party intellectual property rights, or if The Company are unable to verify or authenticate any information the user provide to us, or upon game play, chat or any player activity whatsoever which is, in our sole discretion, inappropriate and/or in violation of the spirit of The Company as described in Section 13. If we terminate this term of services under any circumstances, the user will lose access to his/her Account for the balance of any prepaid period without any refund.

9. Parental Guidance
Parents may find the service inappropriate for minor under the age of 13. While The Company may choose to monitor and take action upon inappropriate game play, chat or links to the Services, it is possible that at any time there may be language or other material accessible on or through the Service that may be inappropriate for children or offensive to some users of any age. The Company cannot ensure that other players will not provide Content or access to content that parents or guardians may find inappropriate or that any user may find objectionable. The Company does not as a matter of policy pre-screen the content of the materials or communications transmitted by each player.

10. Limitation of Liability
User acknowledges that the company shall not assume or have any liability for any action by The Company or its content providers or other licensors with respect to conduct, communication or content of the services. The Company shall not be liable for any indirect, incidental, special, punitive, exemplary, or consequential damages (including, without limitation, loss of business profits, business interruption, loss of business information or any other pecuniary loss) in connection with the services or any product provided by the company. The company entire liability and user's exclusive remedy with respect to use of the services and all contents & software developed by or for the company services which is found to be defective using media chosen by the company services shall be limited to an amount equal to the total amount paid by user for the defective service less an amount equal to the value of the service for the time that it operated properly.

11. Privacy
Personal information provided by the user during registration is used for our internal purposes only. The Company uses the information that they've collected to learn what the user like and to improve the Service. Except as otherwise expressly permitted by this term of services or as otherwise authorized by the user, The Company will not give any of the user's personal information to any third party without his/her express approval. The Company do not guarantee the security of any of the user's private transmissions against unauthorized or unlawful interception or access by third parties. The Company can (and as authorized by users) disclose any information about the user to private entities, law enforcement agencies or government officials, as The Company, in its sole discretion, believe necessary or appropriate to investigate or resolve possible problems or inquiries, or as otherwise required by law. If the user request any technical support, the user is obliged to allow The Company's remote accessing and review of the computer that the Software was loaded onto, for purposes of support and debugging. The user agree that we may communicate with he/she via email and any similar technology for any purpose relating to the Service, the Software and any services or software which may in the future be provided by The Company or on our behalf. You agree that The Company cannot be held responsible or liable for anything that occurs or results from accessing or subscribing to The Company service.

12. Disclaimer of Warranties
You expressly agree that the service and content are provided on an "as is" and "as available" basis and that your use of the service is at your sole risk.
User is also aware that all services provided by The Company is inclusive of an expiry date and users, abiding to this terms and uses, has agreed that no request of refunds and returnable are to be allowed or entertained throughout our service usage period.
The Company and all service provider customers expressly disclaim all warranties of any kind, either expressed or implied, including but not limited to, warranties of merchantability, fitness for a particular purpose, non-infringement of intellectual property or other violations of rights. The company and all service provider customers make no warranty that the service will meet your requirements or that the service will be uninterrupted, timely, secure or error-free. The company and all service provider customers do not make any representation or warranty as to the results that may be obtained from the use of the service, that the results that may be obtained from such use will be reliable or accurate or that the quality of any products, services, information or other material purchased or obtained by the user through the service will meet his/her expectations. The company makes no warranty that defects in its software will be corrected or that the website or server that makes it available will be free of viruses or other harmful components. The user understand and agree that any of the material and/or other data downloaded or otherwise obtained through the use of service is done at his/her own discretion and risk and that the user will be solely responsible for any damage to his/her computer system or loss of data that results from the downloading of such material or data. No advice or information, whether oral or written, obtained by the user from the company or any service provider customer or through the service shall create any warranty not expressly stated in the terms of services.

13. Interruption of Service
A) The Company reserves the right to interrupt the Service from time to time on a regularly scheduled basis or otherwise with or without prior notice in order to perform maintenance.

B) The user acknowledge that the Service may be interrupted for reasons beyond the control of The Company, and it cannot be guaranteed that the user will be able to access the Service or his/her Account whenever he/she may wish to do so. The Company shall not be liable for any interruption of the Service, delay or failure to perform resulting from any causes beyond its reasonable control.

14. Unacceptable Conduct                                                                             
A) User may not engage in any conduct or communication while using the Services which is unlawful or which restricts or inhibits any other user from using or enjoying the Services. The user agrees to use the services only for lawful purposes. The Company reserves the right to terminate the User's membership if it determines, in its sole discretion, which the User has engaged in unacceptable conduct. The list of prohibited conduct set forth in Subsection.                                                                                       
B) Below provides examples of unacceptable conduct, which list is not exhaustive, and The Company reserves the right, but not the responsibility, to restrict conduct which The Company deems, in its sole discretion, to be harmful to individual users, damaging to the Services, or in violation of The Company or any third party's rights. The Company may prohibit or delete conduct, communication or content transmitted on The Company services that are deemed to be in violation of applicable laws or is harmful to other users, The Company service community or the rights of The Company in general. User acknowledges, however, that communication over the Services often occurs in real-time and The Company cannot, and does not intend to, screen communication in advance.

YOU MAY NOT USE THE SERVICES TO:
a) Harass, threaten or embarrass another user of the Services or to cause distress, unwanted attention or discomfort of such user, or any other person or entity. The Company does not condone harassment in any form and may suspend or terminate the account of any user who harasses others. Personal attacks, such as those based on a person's race, national origin, ethnicity, religion, gender, lifestyle choice, disablement or other such affiliation, are strictly prohibited;                                                                       
b) Post or transmit sexually explicit images, or point or reference to such images. The Company prohibits the transfer or posting of sexually explicit images or other content deemed offensive;

c) Transmit of any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, racially, ethnically or otherwise objectionable content. If user engages in vulgar or abusive language online, even if masked by symbols or other characters, or engages in other impermissible behavior, the user may receive a warning, or be temporarily or permanently excluded from one or more games, bulletin boards, chat areas, or the user's membership may be terminated immediately and the user may be subject to civil liability and/or prosecution by law enforcement authorities;

d) Scroll or carry out any action with a similar disruptive effect. "Scrolling" is defined as repeatedly causing the screen to roll faster than Users are able to type onto it;

e) Impersonate any person, including, but not limited to, The Company employees, monitors or hosts. User shall not hold him or herself out or portray himself or herself as The Company staff user or employee while engaging in all forms of online communication, including, but not limited to, user names, user profiles, voice, text or graphic chat, message postings or any form of communication on line. Impersonation of The Company staff shall be grounds for immediate account termination;                                       
f) Engage in "disruptive behavior" in chat areas, game areas, bulletin boards, or any other area of the Services. Disruptive behavior shall be deemed to include, but will not be limited to, conduct which purposefully interferes with the normal flow of dialogue in a Service area. Disruptive behavior shall also include, but not be limited to, commercial postings, solicitations and advertisements;

g) Post or transmit chain letters or pyramid marketing schemes. This type of material places an unnecessary load on the Services and is considered a nuisance by many users. Certain types of chain letters and pyramid schemes are also illegal. Such prohibited conduct includes, but is not limited to, the transmission of letters or messages which offer a product or service and which are based on the structure of a chain letter;

h) Posting or transmitting unsolicited advertising, promotional materials, or other forms of solicitation. The Company services are not to be used to send unsolicited advertising, promotional material, or other forms of solicitation to other users. User may not use The Company services to collect or "harvest" user names without the express permission of those users. The Company reserves the right to block and/or filter mass email solicitations on or through the service;                                                                 
i) Violate any operating rule, policy or guideline of any other online service. User further agrees to abide by the rules of the User's Internet service provider;

j) Violate, intentionally or unintentionally, any applicable local, state, national or international law or regulation. Modify any files that The Company does not specifically authorize User to modify. Use of material, which is subject to the rights of any person or entity without the express permission of such rights holder, is prohibited, and will result in the termination of the User's membership and possible civil and/or criminal liability; 
Posting on many bulletin boards at once and/or sending multiple unsolicited emails to a single address, sometimes referred to as "spamming," is prohibited. The Company may take action on a user account if any of the following offenses is reported:                                                           
(A) Posting a similar or identical message to more than 5 bulletin boards;                                 
(B) Sending unsolicited mail to more than 30 people or;                                                  
(C) Sending more than two (2) unsolicited emails to a single email address. Repeated spamming will result in account termination. In certain situations, the overall pattern of behavior on an account or a set of linked accounts may be determined to be disruptive or abusive, even if no one single act clearly violates any specific policy. In such cases The Company reserves the right to determine what stern actions of behavior are defined as "high-maintenance" or "disruptive" and may take action against the account(s), ranging from a simple request to moderate the high-maintenance behavior, to total lockout of all linked accounts.

15. Intellectual Property
The Company including, without limitation, all communication features of contains copyrighted material, trademarks and other proprietary information including, without limitation, text, software, photographs, video, graphics, music and sound, and the entire contents of The Company and each area contained therein are copyrighted as a collective work under the "Malaysian" copyright laws. The Company owns a copyright in the selection, coordination, arrangement and enhancement of such content. User may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content contained on The Company (including, without limitation, content that the Website enables the user to download) without the express written permission of The Company and the copyright owner. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark, and legend or copyright notice shall be made. The downloading of copyrighted material from The Company is allowed by the user expressly for the user's own use. User acknowledges that The Company and/or third-party content providers remain the owners of all materials posted on The Company, and that the user does not acquire any of those ownership rights by downloading copyrighted materials.

16. General
The failure of The Company or the Service Provider Customer to exercise its rights or insist upon the performance of the user's obligation hereunder shall not constitute a waiver or relinquishment of those or any other rights under these terms of services. If any provision of the terms of services is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties intentions as reflected in the provision and the other provisions of the terms of services shall continue to be binding on and remain in full force and effect. The terms of services and the relationship between you, The Company and/or the Service Provider Customer shall be governed by and construed in accordance with the laws of the Malaysian Government, and such parties agree to submit to the jurisdiction of such courts.
 You agree that regardless of any statute or law to the contrary, any action, suit or proceeding arising out of or related to the use of the Service or to the terms of services must be commenced within 1 year after such claim or cause of action arose or be forever barred. Section titles in the terms of services are for convenience only and have no legal or contractual effect or significance. It is the express wish of the parties that the terms of services and all related documents have been drawn up in English. 
 
17. Violations
Please report any violations of the terms of services to our compliance department by e-mail at the GM mailing service on the official website.